We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for various reasons, including but not limited to the specific reasons stated in this policy.

 

We will NEVER sell your data, and information will ONLY be passed onto 3rd parties for the express purpose of providing our services, where necessary, to fulful our contractual obligations in the best way possible.  

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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate Services;

• To provide our Users with customer support;

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

• To create statistical data, which we may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Payment details are submitted direct to our 3rd party gateway – Stripe – who handle transaction information for us, so we do not have direct access to those details. This is intentional to protect your payment details from anyone who may attempt to access our website without authorisation. 

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We may contact you to notify you regarding your account, to assist you with any queries or issues that may arise, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If you don’t want us to process your data anymore or would like us to correct or amend any personal information we have about you, please contact us at info@casanightstorquay.co.uk or on 01803 324 261.

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